Fees (Effective: July 1st 2023) The Current Recommended Fee for Psychological Services set by the Australian Psychological Society is $300 for a 45 - 60 min session. As such Vivid will be adjusting their fee from the 1st July 2023 to: Generally Registered Psychologist Clinical Psychologist | AppointmentsWe offer appointments Monday to Friday, with late afternoon and evening sessions available Monday to Thursday. A non-refundable deposit of $100 is payable to secure your initial appointment with your chosen clinician. Deposits expire 28 days after the date of your first appointment as initially booked. Whilst deposits are non-refundable they are used towards payment of your initial appointment. We appreciate your understanding as this policy allows us to best manage and maximise our psychologists time and availability for other clients. | PaymentFor in-person appointments payment is required on the day of your session. Telehealth appointments require payment before your appointment. Our friendly team will call to take payment an hour before your session. Payments can be made by EFTPOS and credit card. |
MedicareMedicare rebates are available for patients who are referred by a GP on a valid mental health care plan. This rebate is available for up to 10 sessions per calendar year, and can be processed in the office to ensure fast returns. Generally Registered Psychologist Clinical Psychologist We will put through your claim to Medicare at the completion of your appointment. The rebate from Medicare is paid into the account that you have linked to your Medicare account. You can check this on your myGov account. | Private Health InsuranceA partial rebate may be available through private health insurance. It is best to contact your insurance provider to discuss whether your policy has psychological counselling extras. Rebates through private health insurance are not available on consultations where a Medicare rebate is being claimed. | CancellationsVivid Psychology has a 48-hour cancellation policy. If you need cancel your appointment, please contact us no later than 48 hours prior to your appointment, or a late cancellation fee will apply. This is to ensure that we have sufficient notice to offer this time to other clients also in need of support. |
Late Cancellations / Missed AppointmentsIf you cancel your appointment with less than 48 hours notice, you will be charged 50% of the session fee. If you do not attend without providing notice, you will be charge the full fee for this session. Please also be aware that rebates through Medicare or private health insurance are not available for cancelled or unattended appointments. | Why We Charge for Late CancellationsA late cancellation affects 3 people, your psychologist who has spent time preparing for your session, other clients on the wait list who are in need of a therapy, and yourself who misses the opportunity to connect. |